Policies

Curated Designs Order Policies

Thank you for choosing Curated Designs! Every order is handcrafted with care and attention to detail. Please review the following policies before placing your order.

Handmade

Every Curated Designs item is handcrafted and made to order. Minor variations in placement, color, or finish are a natural part of the customization process and make each piece unique. While we make every effort to match your requested colors as closely as possible, slight variations may occur due to differences in printing methods, materials, ink, and individual screen settings. Exact color matches or replicas of requested work cannot be guaranteed.

Payment Policy

Full payment is required before production begins. After your order is submitted, you will receive an email with payment instructions and payment links. At this time, Curated Designs accepts payments through Cash App, Venmo, and Zelle only. Orders will not be scheduled for production until payment has been received and confirmed.

Ordering

When placing your order, please complete as many customization options as possible. Use the special instruction section at checkout to include any additional details, such as preferred shirt color, front and/or back design placement, names, dates, or any personalization not available in the product options. All customization details will be reviewed and confirmed before production begins. For questions or to submit graphics, please email curateddesigns01@gmail.com.

Pricing

Current product pricing is reflected on our website. Additional customization requests, such as specialty shirt colors, materials, or textures, front and back designs, sleeve prints, metallic or specialty finishes, or other options not listed, may result in an additional charge. Final pricing will be confirmed before your order is finalized. Please do not submit payment until you have received your confirmed total with payment links.

Turnaround time

Because each item is custom-made, most orders require 7–14 business days for production. Larger, more detailed, or bulk orders may require additional processing time. Rush orders may be accepted based on availability and are subject to an additional rush fee.

Design Revisions

A digital proof will be provided for personalized or custom-designed items when applicable. Your order includes one complimentary revision after the initial proof. Production will not begin until your final design has been approved. Customers are responsible for reviewing and verifying all names, dates, spelling, colors, and personalization details before approving the proof. Curated Designs is not responsible for errors resulting from incorrect information provided by the customer or approved during the proofing process.

Order Changes & Cancellations

Order changes must be requested within 2 business days of placing your order. Once production has begun, changes may not be possible. Due to the custom nature of our products, cancellations cannot be accepted after production has started.

Damages & Concerns

Please inspect your order upon pickup or delivery. If your order arrives damaged or there is an issue with your purchase, contact us within 24 hours of receiving your order. We will work with you to resolve verified issues. Curated Designs is not responsible for damage that occurs after pickup, delivery, or as a result of improper handling or care by the customer.

Local Pickup & Delivery

Free local pickup is available and will be arranged once your order is complete. Local delivery is also available for an additional fee based on your location.